What if I place an order and want to cancel it?
We work quickly to ship your order so you can enjoy your purchase, therefore once you purchase an item, it cannot be cancelled. Please make sure you are certain of your order before purchasing.
What form of payment do you accept?
We only accept Paypal so that way your banking information is safe.
Do you offer discounts on your items?
Yes, we do occasionally offer discounts and sales on our items. Follow our Facebook page where we announce the sales and opportunities to purchase an item for less.
Do I receive a price reduction if I buy in bulk?
Unless we have a special deal listed in the shop or on our Facebook page, items purchased in bulk must all be purchased at the listed price. However we want to work with you, so please contact us if you are interested in a bulk purchase (more than 20 items at once) we may consider a package deal.
What delivery methods do you offer?
Please refer to our shipping policy for delivery methods in Colombia and international countries. We utilize Servientrega in Colombia, and USPS in the United States and other countries.
Do you offer expedited and / or overnight shipping?
Yes, in Colombia we do offer expedited and overnight shipping for an extra shipping cost. In the United States and other countries we offer priority shipping for an extra cost (priority shipping is 6-10 days instead of 10-30 days).
What should I do if my package is lost or damaged in transit?
If an order is damaged, lost, or unclaimed during shipping, it is the customer's responsibility to contact the shipping carrier. We do not provide refunds for lost, unclaimed, or damaged packages.
Do you offer custom designs?
Yes, we love custom work and making something special for you. Please do get in touch and let us know how we can help you.
Do you offer general graphic design services?
Yes, we specialize in editorial and website design, additionally offering illustration and animation services.
Why did you name your shop Consider Graphic Design Studio?
Life is about considering the little but important things. We want you to know that our studio is all about consideration, from considering the simple moments of life to making sure you consider our services fantastic. We chose a strong word to represent our philosophy: life is about stories, and we consider yours with great pride.
Why is your logo a hummingbird?
Here, we're all about stories. We love them! The idea for our logo came after watching the documentary, Dirt! The Movie. Inspirational leader Wangari Maathai told a story of the hummingbird who with one drop of water at a time put out a giant forest fire. The metaphor seemed quite fitting for our studio, small but strong. We consider these little important things, like water drops on forest fires, are the most important stories to inspire our collective imaginations.
What's your favorite dog breed?
We're torn between the clever Dachshund (Karla) and mighty Samoyed (Andres)
Why did Andres and Karla start a studio together?
Follow our blog at Consider Your Story to learn more about our studio story.
YOUR GIFT DELIVERY
|PLACE YOUR ORDER
Via Paypal, Mastercard or Visa
|YOR GIFT IS PACKAGED
1-3 BUSINESS DAYS
USA 4 - 7 DAYS
INTERNATIONAL 10 - 30 DAYS
ENJOY YOUR GIFT